Monthly Archives: November 2011

We’re hiring!

We’re looking for a Client Services Manager for our Department of Client Services/Operations.                                               Summary: Coordinates department activities and special … Continue reading

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Personal Visit: most effective and least used

Most people would prefer not to confront their debtors face-to-face. However, as the following story demonstrates, it is the most effective method of collection. (As told by Martin Sher.)  I received a frantic call from a business friend of mine. … Continue reading

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Collection letters: least effective and most used

If two or three letters don’t work, why should four, five, or six be successful? There is no problem with collection letters per se; the problem is too many collection letters.

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