Monthly Archives: February 2013

Top 10 mistakes companies make when collecting overdue monies

If you’ve made any of these mistakes when it comes to collecting funds, you’re not alone. These are some of the most common errors and mistakes we’ve seen businesses make: Not checking customers’ credit history before extending credit or getting … Continue reading

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A Love Letter – From a DEBTOR?

You know, we spend so much time and energy at AmSher on strong customer service training, because as you can imagine, collecting money from a consumer is a delicate subject – even when it clearly IS owed.  And when you … Continue reading

Posted in Collections, Customer service | Tagged , , | Leave a comment