Monthly Archives: March 2013

Three keys to successful collection calls

If you want to be successful when it comes to making collection calls and actually collecting debt, just remember these things: Advertisements

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Personal Visit: most effective and least used

Most people would prefer not to confront their debtors face-to-face. However, as the following story demonstrates, it is the most effective method of collection. (As told by Martin Sher.)  I received a frantic call from a business friend of mine. … Continue reading

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Collections Pilot Information Session

Collections Pilot Information Session March 21, 2013 1:00 p.m. Eastern Is collections management a challenge for your organization? Has your loan fund devoted scarce staff time and energy to recovering charge-offs with little success? Might outsourcing a portion of collections … Continue reading

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Sympathy for the Debtor

“I don’t have any money.” “I’m short of cash.” “I just can’t afford to pay today.” These are typical debtor responses. And since all of us have had financial problems at one time or another, we might feel badly for … Continue reading

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I’m afraid people will yell at me

If you’re afraid to pick up the phone and call to collect your overdue monies, is it because you’re afraid of how the debtor will react? This is an actual letter we received from a debtor: Dear Mr. King, I’m … Continue reading

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